When do we send your order?
U karty a dobírky hned, jak ji zpracujeme — we ship today, pokud objednáte do 12:00. U převodu čekáme na připsání platby.
Is card payment safe?
Stripe handles the payment — one of the world's biggest payment gateways. Your card details go straight to them. We never see them or store them.
I'm buying for my company, what do I fill in?
In the checkout, tick "I'm buying for my company" and enter your ID number. We'll fill in the company name, tax ID and address from the public register for you.
How much do you charge for delivery?
Tlakové lahve €10, nad €409 zdarma. Ventily a příslušenství €2. Jedna sazba za celou objednávku, ne za každý kus.
How do you refund me if I return the goods?
The same way the money came — by card back to your card, by transfer back to your account. Just give us your order number.
Can I pay in euros?
Yes. On the English and Slovak versions of the website we calculate prices in euros using the daily ČNB exchange rate, and you pay by card in euros right away.